Troubleshoot: Printer Won't Connect to Wi-Fi!

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Wireless Printer Won’t Pick-Up Wi-fi?

Try connecting to the printer with a cable. 
This allows you to see whether the WiFi signal is the issue. If your printer works via a USB cable, then you know you need to move it.

Find a new spot for the printer. 
Ideally, one that's not too far from the router. Though the WiFi signals that deliver data to our devices may be invisible, you'll find that the impediments to those signals are often in plain view. If the printer is under a desk or inside a closet, move it. If it sits in a room with a thick wooden door, open that door before you try to print. That’s one less barrier to impede the signal.

Check the printer queue. 
A print job with an error may be holding up the line, in which case, you simply need to cancel it.

Reboot the printer. 
Unplug the device, wait a minute, and plug it back in. Often that's enough to fix the problem.

Make sure the firmware is up-to-date. 

Confirm that your mobile device is on the right network. 
If a Wi-Fi extender creates two networks, the printer may be on one and the laptop on another, making connection impossible. In that case, log on to the right network or move the printer closer to the primary router.

Reset the printer. 
This will clear every setting, including your WiFi login info, so you can re-establish the connection. The directions for performing a factory reset vary by brand and model. If the printer has a liquid crystal display, the command is found in the printer's settings menu. On some HP models, you have to power down the printer, unplug it for 30 seconds, and turn it back on while holding the Resume button for 10 to 20 seconds. In other words, you may have to look online or consult the owner's manual for step-by-step instructions.

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